Returns / Exchanges
*Return/Exchange Portal*
We want you to love your Free Ride purchase! If something isn’t quite right, returns and exchanges are simple.
Timeframe:
- You have 30 days from the delivery date to start a return or exchange.
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Get started anytime through our Return/Exchange Portal (HERE).
Exchanges:
- Return shipping labels are free for exchanges.
- As soon as we receive your item(s), we’ll ship your exchange.
Returns:
- Items must be in new condition: unworn, unwashed, free of stains (including makeup), with original tags and packaging.
- Embroidered belts are final sale and cannot be returned.
- Refunds cover the product cost only (shipping is non-refundable).
- A $5 fee will be applied to all US returns to cover the return label.
- All International returns will be charged the cost of the return label.