Returns / Exchanges

RETURNS AND EXCHANGES USA ORDERS

We hope you love your Free Ride purchase, however, returns & exchanges are easy! We allow returns and exchanges for up to 3 weeks from delivery of the items. During the holidays the return window is extended until January 15th. Email us at hello@ShopFRE.com to notify us of the incoming return

Return Labels are provided at no cost for Exchanges. Email us at hello@ShopFRE.com and we will send you a return label right away!  Make a note of what you would like to exchange for and place it in the package with the items you are sending back. We will send the exchange out as soon as we receive the return. 

Embroidered belts are not eligible for returns. 

Items must be returned in new condition, have no make-up marks or stains on and are sent back with all original packaging and tags attached for a full refund on products (shipping cannot be refunded).

If you would like us to provide a label for return we can do this and the price of the label ($5) is deducted from the refund. If you are shipping back using your own shipping method please send to;

Free Ride Equestrian
19676 SW Rainbow Lakes BLVD. Dunnellon, FL 34431

RETURNS AND EXCHANGES INTERNATIONAL ORDERS

For international orders we are unable to create return labels. For returns the buyer is responsible for sending items back. For exchanges we will provide free shipping for the item we are sending in place of the exchange sent back.