Get started anytime through our Return/Exchange Portal (HERE).

• Orders are eligible for returns/exchanges for 30 days. 
• Get started anytime through our Return/Exchange Portal (HERE).

• Items must be returned in their original condition (unworn, unwashed, with tags attached, and in the original packaging)
• Please do not ship items in the clear Free Ride bag. Place the clear bag inside a shipping mailer or box to protect your return during transit.
• If you are reusing a shipping bag or box, be sure to completely cover or remove all previous shipping labels and barcodes. We are not responsible for packages that are returned to the sender due to uncovered or incorrect shipping labels.

Exchanges that do not meet these conditions may not be eligible for a refund or exchange.

• Return shipping labels in the US are free for exchanges. 
• As soon as we receive your item(s), we’ll ship your exchange.

• Items must be returned in their original condition (unworn, unwashed, with tags attached, and in the original packaging)
• Please do not ship items in the clear Free Ride bag. Place the clear bag inside a shipping mailer or box to protect your return during transit.
• If you are reusing a shipping bag or box, be sure to completely cover or remove all previous shipping labels and barcodes. We are not responsible for packages that are returned to the sender due to uncovered or incorrect shipping labels.
• A $5 return label fee will be deducted from your refund if you use the prepaid return shipping label provided by Free Ride.
• Unfortunately we are unable to refund any items purchased from Dover Saddlery.

Returns that do not meet these conditions may not be eligible for a refund or exchange.

• Embroidered belts are final sale and cannot be returned.
• Refunds cover the product cost only (shipping is non-refundable).
• A $5 fee will be applied to all US returns to cover the return label.

• For international orders, we are unable to provide return shipping labels. Customers are responsible for the cost of return shipping and for sending items back to us for any returns or exchanges. Please include a note in your package with your request on it. 
• Please send returns to:
• Free Ride Equestrian 20455 NW 13th St
• Dunnellon, FL 34431