Estimated delivery time for domestic orders is 4-7 business days from the date of purchase. Delivery time for International orders is 3-10 days. Express shipping is 2 business days not including weekends or holidays. Express shipping orders must be placed by 9am EST to ship same day, express orders placed after 9am EST will ship out the next business day. 

Our website offers $7 flat rate US shipping. 

Orders $99+ ship free in the US

UPS Shipping to Canada & Mexico is $15 USD or FREE for orders over $200 USD

For all Mexico orders, RFC # is needed

UPS Shipping to Europe is $50 USD or FREE for orders over $200 USD

You should normally receive an email confirmation within an hour. If you have checked your junk folder and still don't see one please contact us at hello@shopfre.com.

When your order is shipped, you will receive an email that includes a tracking number and a link for easy tracking of your order’s progress online. This shipping status email also includes the shipping method used, transit time, and shipping date.

Free Shipping Domestic orders will ship USPS, orders over $200 will ship UPS.

We do our best to accommodate changes and cancelations before shipping. Please email us at hello@shopfre.com with your order number for any changes or cancelations. 

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

Payment methods can vary by location. We offer Shop, PayPal, G Pay, and Venmo. At checkout you will see the payment methods available to you.

Yes we do! You can purchase gift cards here.

We hope you love your Free Ride purchase, however, returns of clothing are welcome within 30 days of the date of purchase.

Check out our Returns/Exchanges page

Customer Service Phone number- (352) 579-0255

Embroidered belts are not eligible for returns. 

• Items must be returned in their original condition (unworn, unwashed, with tags attached, and in the original packaging)
• Please do not ship items in the clear Free Ride bag. Place the clear bag inside a shipping mailer or box to protect your return during transit.
• If you are reusing a shipping bag or box, be sure to completely cover or remove all previous shipping labels and barcodes. We are not responsible for packages that are returned to the sender due to uncovered or incorrect shipping labels.
• A $5 return label fee will be deducted from your refund if you use the prepaid return shipping label provided by Free Ride.

Returns that do not meet these conditions may not be eligible for a refund or exchange.

Refunds will be for the price you paid for the items when sent back within the return & exchange period. For refund to original payment a $5 return label fee will be deducted from your refund. We are unable to prvide return labels for international orders.

The return label is FREE when exchanging for another product or GIFT CARD credit balance. 

*Please note Final Sale items are not eligible for returns or exchanges. 

Please note ambassador codes will not work during sitewide sales. If you are experiencing issues not during a sale feel free to reach out to us at hello@shopfre.com!

At Free Ride it is our main priority to help you find the most comfortable apparel for riding and all kinds of exercise. Of course, this means finding the right fit is a top priority. Petite sizes are offered from M(28) to XXXL(36). We source fabrics that our customers will love, each fabric has some give and stretch to create an unrestricted feel. On each product listing, above ADD TO CART, is a link with a size chart! Also know that if the fit is not perfect we will offer a return label for exchange. Just use our Return Portal to initiate an exchange.